When the content of the app and settings in the administration tool are completed, it is time to go live with the app. See details on below listed actions further down.
Client Actions for Go Live:
Complete Store Settings in the administration tool
Golf Clubs Only: Activate Loialcard as a Third Party Provider in GiT
Ensure internal testers remove the beta app and download the live app from the App Stores
Inform members and customers about the app being live
Loialcard Actions for Go Live:
Create and share App Screens
Submit the app for review with Apple and Google
Notify the client when the app is live in the App Stores
Test the live app according to Loialcard’s go-live verification routine
Create and share a QR Code
Detailed Breakdown of Client Go Live Steps
Store Settings
Ensure that all fields in the Store Settings section are completed. Any updates here are only applied when a new app version is built. This occurs during the initial go-live and subsequently when Loialcard releases new features.
Activate Loialcard as a Third Party Provider in GiT (Golf Clubs Only)
To enable features such as Golf-ID login, golf clubs must activate Loialcard as an approved third-party supplier in GiT.
In GiT, go to:
Inställningar / Klubb- och webbinfo / Sektion: "Aktivera tredjepartsleverantörer"
Disclaimer: Licens costs per certain features might apply.
Reinstall Live App Instead of Beta App
Most admins are set up as internal testers during onboarding. If they have only used Loialcard’s demo app "Loialcard Precious", this does not apply. However, if they accessed their own app via TestFlight (iOS) or a direct beta link (Android), they remain beta testers even after go-live, which can prevent automatic app updates. To experience the app like regular users, beta testers should:
Delete the beta app.
Download the live app from the Google Play Store or Apple App Store.
Log in with the same credentials used in the beta app.
Inform About the App Being Live
Use multiple communication channels to promote the app, including:
Email newsletters
On-site materials featuring the QR code
Social media announcements
Also consider different ways to launch your app, to everyone at once or to some users at a time.
For examples of effective app launch communications, refer to:
Example 1:
NYHET! Hämta vår nya app som är fylld med information, nyheter och mycket mer…
Syftet med appen är att vi ser att många medlemmar inte läser våra nyhetsbrev för att de ibland hamnar i skräpposten och att nyhetsbreven hamnar lite längre ner i mailkorgarna och blir inte lästa. Vi har genom åren en ganska hög procent av öppnade brev men vi tror ändå detta är ett bättre sätt att kommunicera på.
Hämta hem appen till din mobil och acceptera aviseringar så får du våra meddelanden snabbt, enkelt och samlade på ett ställe. Appen utvecklas kontinuerligt och nya funktioner och förbättringar kommer regelbundet.
Example 2:
Ny klubbapp!
Vi är glada att kunna presentera vår nya app!
Tanken med appen är att göra det enklare att hålla er medlemmar uppdaterade om nyheter och småsaker som händer på klubben.
Appen är byggd på en färdig plattform. Med tiden kommer den att utvecklas till ett ännu bättre kommunikationsverktyg för oss alla.
Du kan enkelt logga in med ditt Golf-ID. Det ger oss bra möjligheter att se vilka som är medlemmar och vilka som loggar in som greefee-spelare. På så sätt kan vi se till att innehåll och notiser anpassas efter dig som användare.
Ladda gärna ner appen redan idag och håll dig uppdaterad på allt som händer!
Example of QR Code.
Comments to some of the Loialcard Go Live Steps
App Screens
Loialcard generates App Screens once the app content is finalised. These are based on screenshots from the app, so elements like the home screen background and menu links must be set up in advance.
App Screens are accessible via a link in the Store Settings section of the administration tool.
Example of App Screens.
As presented in the App Stores:
Notify the client when the app is live in the App Stores
The go-live takes a few days. Also App Stores might reject the app and possible adjustments to Store Settings or content need to be performed. This makes it difficult to predict how long time it takes from Loialcard pushes the app for go live and until it is actually live and in the hands of the users. Also, at times the provisioning of the app is not to all users at once, but tiered in a process outside ot Loialcard's control.
Normally however, the go live takes about a few days to a week.